Restart the machine and again install the DTM Client software. Ask a question. Quick access. Search related threads. Remove From My Forums.
Answered by:. Archived Forums. Sign in to vote. DTM Server restart 3. Client machine shows in 'default pool' 4. Changing client machine status to "Reset" 6. Please help.
Wojciech Modzelewski. Wednesday, October 5, PM. Hi, I solved problem by totally new setup of testing environment. Here is the log dump DTMService. Net Framework 3. Community Help.
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Showing results for. Search instead for. Did you mean:. Getting started Community guidelines. Leah Bryant. New Contributor. I am trying to uninstall gotomypc on windows After a test fails, the checkboxes for the list of tests are dimmed and you cannot select additional tests. To prevent this, run the following command from an elevated command prompt on each Windows HLK Client computer:. If a client computer is locked by a LLU account or is unresponsive, you must log on by using the correct credentials for the LLU account.
The two main LLU accounts on a client computer are:. The client computer uses this account to run tests that require local standard user access on the client computer and any other computers with which it communicates. The local administrator account credentials can also be used for tests of this type, but the additional privileges might not be necessary. The client computer uses this account to run tests that require local administrator access on the client computer and any other computers with which it communicates.
If a client computer cannot communicate with the Windows HLK Controller, review the following problems and solutions:. Review the steps in Step 2: Install Client on the test computer s and check basic networking connectivity between the two computers.
Type in the Specific local ports box, click Next twice for Allows the Connection. Click the Exceptions tab. At a command prompt, type services. The Microsoft Management Console appears. Inaccurate information can include the following data:. This problem occurs when the entry in the database for the Windows HLK Controller is deleted for the test system.
After ten minutes or less, the client software sends out a new signal heartbeat and the controller generates a new client entry in the database. After the client entry appears, the client is visible in the Configuration screen in Windows HLK Studio; however, when you select the machine pool on the Selection tab, no targets are listed for the system. To resolve this problem, get a gatherer to return some new data.
You can do this by installing a driver or hardware or by restarting the client system. Please ensure that user name is valid or contact your network administrator. The domain that the error message refers to is the local machine domain.
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